Research

Could AI Reduce Wasted Travel for Local Trades Businesses?

Practical guide · September 2026 · about 3 minutes · part of 10 practical ways AI could help Irish trades businesses

A route that looks perfect on a map falls apart the moment a customer cancels, a job overruns or the only parking is three streets away. AI can’t predict any of that. It can help you see the day more clearly and catch problems before you’re in the van.

The short version

  • A scheduling assistant suggests; you decide. Nothing gets promised to a customer without you.
  • Seeing the week clearly usually helps more than a clever route algorithm.
  • Most useful for multi-van businesses. A sole trader may just need better reminders.

What it would take into account

  • where each job is
  • how long it’s likely to take, and who has the skills for it
  • how urgent it is and when the customer is free
  • tools or materials needed
  • travel time, and which jobs are near each other
  • appointments and time windows already promised
  • who’s working and when

Construction professionals see this as one of the more promising areas for AI. In the Royal Institution of Chartered Surveyors’ 2025 survey, project scheduling (36%) and resource optimisation (30%) were among the top areas where respondents thought AI could make a big difference. Those were mostly surveyors and project managers at larger firms, but the problem is the same one you face with two vans and a full week.

Why you still make the call

Past jobs are a rough guide at best. A two-hour job can take all day in the wrong house. A “quick repair” needs a part nobody has. A short drive runs straight into the school run. A good assistant shows its assumptions and flags what it doesn’t know. If there’s no reliable estimate for a job, it shouldn’t hand you a schedule that looks precise.

See the week before you optimise it

For most businesses, the first win is simply one shared job list, clear statuses (booked, on the way, done, needs a return), and a note of what caused each delay. Once that exists, AI can spot the patterns: jobs that always overrun, areas that eat driving time, appointments booked without enough information.

Start with a morning check

Each morning it sums up the day’s jobs, flags clashes and missing information, and suggests two or three changes. You choose whether to make them. It never moves a customer on its own.

MeasureWhat to compare
Driving timeAverage per completed job
MileagePer week, or per job
Arriving on timeJobs reached within the window you gave
ReschedulingAppointments moved because of planning problems
Jobs donePaid work completed per week
Customer complaintsMissed windows and “where are you?” calls
Your timeTime spent rearranging the day

Don’t aim to fill every minute. A day with no slack falls over the first time anything goes wrong. Leave room for travel, loading, breaks and the emergency call you’ll want to take.

What this research can’t tell you

The RICS figures show what construction professionals think AI could help with, not proof that it does. I haven’t found any study measuring whether AI scheduling cuts driving or wins more work for small Irish trades businesses. Test it against your own week.

Where does your week go?

I’m running a short survey asking local tradespeople which everyday admin problems matter most to them, and how much time admin takes each week. It takes 6–8 minutes, and leaving your contact details is optional.


Keep reading

Sources